Z-260108

French Language Customer Support｜フランス語カスタマーサポート

大阪市中央区

・Multilingual customer support (no phone calls, chat only)
・Collaboration and reporting with other teams during complaint handling
・Management of remote operators
・Other related duties (translation, etc.)

●Must-Have Skills
・French language : Native
・Business level Japanese (JLPT N2) *Certificate not required
・Business level English (TOEIC 800 or above) *Test not required

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●Preferred Skills
・Translation experience
・Professional work experience in small or medium-sized companies
・Experience in the cross-border e-commerce industry or customer support.
・Basic HTML knowledge.
・Additional language skills

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・フランス語：ネイティブレベル
・英語：ビジネスレベル
・日本語：ビジネスレベル

・Based on previous experience and ability
・Bonus twice a year (June and December)

・Raise once per year
・Transportation Allowance (Up to 30,000 per month)
・Relocation Allowance of ¥100,000 provided for relocation support 1 month after joining (Must be at least 60KM away from the head office, measured in a straight line)
・Overtime Pay (Paid by the minute)
・Unemployment Insurance, National Health Insurance, Worker’s Accident Insurance
・Business casual dress code（No suit required）

・Flex time – Core time from 10:00 – 16:00 with up to 2 hours lunch

※During Training※
9:15 ~ 18:15

Two days off per week.　*fixed working time required for the first few months due to OJT
Year end and new years holidays（Dec. 30th ~ Jan 2nd）
Total 26 paid days off per year (Increases year over year)

Two days off per week.　*fixed working time required for the first few months due to OJT
Year end and new years holidays（Dec. 30th ~ Jan 2nd）
Total 26 paid days off per year (Increases year over year)

・Permanent Employee (Full Time)
*There is a 3-month probationary period.
*Salary and benefits remain the same during the probationary period.

応相談

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